SAP CRM Integration with facebook
Dears, We have CRM 7 EHP2 and we want to implement the integration with Facebook. According to the following link there is an integration with CRM interaction center "EHP3" and Facebook. However, we do...
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Hi Fatma, You can go with EHP2 CRM system and integrate it with Facebook. Our company developed the same with EHP2 CRM system but unfortunately I do not have any documentation with me. But i think it...
View ArticleRe: SAP CRM Integration with facebook
Dear Mr. Kumar, Thanks a lot for your swift response. I was wondering if could guide me withany websites or links where I can get more information. Regards,Fatma Dagher
View ArticleRe: SAP CRM Integration with facebook
Hi Fatma, You can check this SAP Notes: 1832462 – Master Note: CRM Social Media Integration1832481 – How to implement Facebook API for CRM Interaction Center1832480 – How to implement Twitter API for...
View ArticleRe: SAP CRM Integration with facebook
Hi Fatma, Do you have any news about this. I have the same requirement to implement this on EPH2. Could someone help us? Please I need some information. Regards.
View ArticleRe: SAP CRM Integration with facebook
Dear Josef, Unfortunately we have not implemented it yet and we upgraded our system to EHP3. Wish I could help. Best regards.
View ArticleRe: SAP CRM Integration with facebook
All, it is officially supported from EhP3 on. I strongly recommend to go with EhP3 for the Social Media integration, as it supports integration to the Agent Inbox and the Social Media Foundation in BS...
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Would anyone of you know if the Social Media portion of EHP3 can be downported to EHP2? In our case, the EHP3 upgrade would mean a lot of work and there are not that much things we would benefit from....
View ArticleRe: SAP CRM Integration with facebook
Fabien, if you want to use the official functionality introduced with EhP3, my response from last year still holds true! It is only available from EhP3 onwards. There is no downport available due to...
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